Subprocessors
This page describes subprocessors and key service providers that Universoftware Ltd uses or may use in connection with its website, consultancy services, software services, hosted services, support operations, and AI-powered tools.
This page should be read together with our Privacy Policy, Data Processing Addendum, and Platform Services Terms.
How to Read This Page
- We use means the provider is reflected in the current codebase or operating stack.
- We may use means the provider or provider category is optional, deployment-dependent, service-dependent, or varies by customer context.
Providers We Use
| Provider | Purpose | Typical Data Involved | | --- | --- | --- | | Vercel | Hosting, deployment, and related site or application infrastructure services; analytics or performance tooling where enabled | Technical request data, usage events, deployment metadata, logs, and site performance information | | OpenAI | AI model and inference services for AI-powered features where applicable | Prompts, outputs, contextual service data, and related operational metadata | | Resend | Transactional email delivery where applicable | Contact details, email content, routing metadata, and delivery status information | | Sentry | Error reporting, operational monitoring, and incident investigation where enabled | Error data, technical diagnostics, device or request metadata, and related event information |
Providers We May Use
| Provider or Category | Purpose | Typical Data Involved | | --- | --- | --- | | Cloudflare Turnstile | Bot protection, abuse prevention, and challenge verification where enabled | Device/browser signals, challenge metadata, and related anti-abuse information | | Stripe | Payment processing, subscription management, invoicing, fraud checks, and billing administration where applicable | Billing contact data, transaction metadata, payment status information, and related account information | | S3-compatible storage providers | File and object storage where storage features or uploads are used | Uploaded files, object metadata, access logs, and related identifiers | | Database, hosting, identity, and infrastructure providers | Core application delivery, persistence, security, and operations where applicable | Customer data, account data, technical logs, configuration data, and service metadata |
Changes
We may add, remove, or replace subprocessors and providers where reasonably necessary for service delivery, security, legal compliance, infrastructure changes, customer requirements, or product operation.
Contact
Questions about subprocessors can be sent to:
Universoftware Ltd
Company number 12780329
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
legal@universoftware.ai