Subprocessors
Universoftware™ is used as a trademark of Universoftware Ltd.
This page describes subprocessor and service-provider categories that Universoftware Ltd uses or may use in connection with its website, consultancy services, software services, hosted services, support operations, and AI-powered tools.
This page should be read together with our Privacy Policy, Data Processing Addendum, and Platform Services Terms.
How to Read This Page
- We use means the provider category is reflected in the current codebase or operating stack.
- We may use means the provider category is optional, deployment-dependent, service-dependent, or varies by customer context.
Provider Categories We Use
Hosting, Deployment, and Site Infrastructure Providers
- Purpose: Website and application delivery, deployment operations, and related infrastructure services; analytics or performance tooling where enabled.
- Typical data involved: Technical request data, usage events, deployment metadata, logs, and site performance information.
AI Model and Inference Providers
- Purpose: AI-powered features, response generation, safety processing, and related inference services where applicable.
- Typical data involved: Prompts, outputs, contextual service data, and related operational metadata.
Transactional Communications Providers
- Purpose: Transactional email delivery and related service communications where applicable.
- Typical data involved: Contact details, message content, routing metadata, and delivery status information.
Monitoring and Incident-Response Providers
- Purpose: Error reporting, operational monitoring, and incident investigation where enabled.
- Typical data involved: Error data, technical diagnostics, device or request metadata, and related event information.
Provider Categories We May Use
Bot Protection and Abuse-Prevention Providers
- Purpose: Bot protection, abuse prevention, and challenge verification where enabled.
- Typical data involved: Device or browser signals, challenge metadata, and related anti-abuse information.
Payment and Billing Providers
- Purpose: Payment processing, subscription management, invoicing, fraud checks, and billing administration where applicable.
- Typical data involved: Billing contact data, transaction metadata, payment status information, and related account information.
S3-Compatible Storage Providers
- Purpose: File and object storage where storage features or uploads are used.
- Typical data involved: Uploaded files, object metadata, access logs, and related identifiers.
Database, Hosting, Identity, and Infrastructure Providers
- Purpose: Core application delivery, persistence, security, and operations where applicable.
- Typical data involved: Customer data, account data, technical logs, configuration data, and service metadata.
Changes
We may add, remove, or replace subprocessors and providers where reasonably necessary for service delivery, security, legal compliance, infrastructure changes, customer requirements, or product operation.
Contact
Questions about subprocessors can be sent to:
Universoftware Ltd
Company number 12780329
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
legal@universoftware.ai